Frequently asked questions

Two-column tabs keep catalog questions apart from delivery promises. If you need a limitation callout, start with the catalog column.

Are prices final at checkout?

No checkout is hosted on this static site. Prices are informational. Enterprise workshops are confirmed in writing with a separate schedule and statement of work.

Can my team share one bulletin purchase?

Licensing depends on the agreement you sign. The catalog describes typical team use; your account manager clarifies seat counts before invoicing.

What is not included with self-paced bulletins?

LPAR time, vendor-specific diagnostics, and hardware maintenance are not included. You apply exercises on systems your organization already operates.

How often do you publish operations news?

Briefings ship weekly when editorial standards are met. We prefer a quiet skip to shipping thin content.